Concord Marine Electronics Five Star Service Plans:

Concord Marine Electronics offers three-tiered Five Star Service Memberships to provide clients with flexible and comprehensive support tailored to their specific needs. These plans—Silver, Gold, and Platinum—ensure that your vessel’s technology operates flawlessly with premium assistance, benefits, and maintenance options.

Maybe you are looking to get a marine electronic technician to your boat the next day for a repair, we have a five star service plan that covers that need below.

Maybe you need crew training lessons for a system we did not install, we have a five star service plan for you below.

Maybe your building a new yacht, and want to save on electronic system design fees, we have a plan below.

Maybe your building a new yacht and want to secure additional discounts for equipment, we have a plan for you below.

Maybe you cant keep up with the vessel network password and security changes, we have a plan for that below.

Maybe you want the same technical support for your tender, we have a plan for that below

 

Check out the Concord Marine Electronics Five Star Service Plans Below:

Membership Tiers and Benefits

Silver Plan – $149/month (Setup Fee: $500)

  • Phone Support: Basic phone tech support available Monday to Friday, 8:00 AM–4:30 PM.
  • Scheduling: Standard Service Call scheduling, subject to availability.
  • Discounts: 2% discount on equipment purchases.
  • Lessons: Hands-on learning sessions available in Fort Lauderdale.
  • Annual Check-Out: Annual vessel inspection in Fort Lauderdale.
  • Tender Add-On: Additional $89/month for tender services.

Gold Plan – $199/month (Setup Fee: $500)

  • System Design Assistance: Expert guidance for designing and upgrading vessel systems.
  • Phone Support: Unlimited phone tech support, available seven days a week from 8:00 AM–4:30 PM.
  • VIP Scheduling: Service appointments scheduled within 48 hours.
  • Discounts: 5% discount on equipment purchases.
  • Lessons: Learning sessions provided from Coconut Grove to Palm Beach.
  • Annual Check-Out: Yearly inspection from Coconut Grove to Palm Beach.
  • Tender Add-On: Additional $99/month for tender services.

Platinum Plan – $399/month (Setup Fee: $500)

  • System Design Assistance: Unlimited support for advanced system design needs.
  • Phone Support: Unlimited 24/7/365 phone tech support for immediate assistance.
  • Scheduling: Priority service call scheduling, within 24 hours.
  • Discounts: 5% discount on both equipment and labor.
  • Lessons: Training sessions offered from Jupiter to Ocean Reef.
  • Annual Check-Out: Comprehensive annual inspection covering vessel when located Jupiter to Ocean Reef.
  • Tender Add-On: Additional $199/month for tender services.

WiFi Security Add-On – $199/month (Setup Fee: $500)

  • System Inspection: Annual network inspection with detailed findings report.
  • Network Documentation: Yearly documentation of all vessel network login credentials.
  • Initial Report: Comprehensive initial network assessment.

Key Features Across Plans

  • Custom Support: Plans range from basic support in Silver to comprehensive 24/7 support in Platinum.
  • Service Areas: Coverage areas expand with higher tiers, from Fort Lauderdale to Ocean Reef. We charge travel expenses to vessels outside of the service area
  • Equipment Discounts: Exclusive discounts on equipment purchases; Platinum adds discounts on labor.

These flexible plans cater to every level of service need, ensuring your marine systems remain reliable and optimized.

At Concord Marine Electronics, our dedication to customer satisfaction is reflected in the over 155 five-star Google reviews from our clients. These testimonials highlight our team’s professionalism, expertise, and commitment to delivering exceptional service. We look forward to adding you to our Five Star Service fleet.

Concord Marine Electronics technicians are meticulously trained and certified to ensure the highest standards in marine electronics services. We maintain strong partnerships with leading manufacturers, including Furuno Marine Electronics, Raymarine Marine Electronics, Garmin Marine Electronics, and KVH Marine Electronics. These collaborations enable our team to receive specialized training directly from the source, ensuring proficiency in the latest technologies and installation techniques.

Our commitment to excellence is further demonstrated by our technicians’ certifications from the National Marine Electronics Association (NMEA). The NMEA certification process involves rigorous testing and evaluation, focusing on the installation, maintenance, and troubleshooting of marine electronics systems. This certification ensures that our team adheres to industry standards and best practices, providing our clients with reliable and efficient service.

In addition to navigation and communication systems, our technicians are adept at installing , integrating, and repairing Crestron Marine Audio Video systems and JL Audio Marine Audio Systems. Through comprehensive training programs, our five star service techs acquire the skills necessary to deliver high-quality marine audio video experiences tailored to the unique environments of marine vessels.

We can handle your entire vessel network, from Starlink maritime high speed internet, to LTE/5G systems, with Starlink and 5G Speed Bonding with the MDS Blender.

For new vessel builds, our Five Star Service Plans offer significant benefits. By engaging our services during the design and equipment selection phases, clients can achieve substantial savings and ensure that their vessels are equipped with state-of-the-art marine electronics systems.

At Concord Marine Electronics, we pride ourselves on our team’s extensive training, certifications, and unwavering dedication to excellence, ensuring that we meet and exceed our clients’ expectations in every project.

Call Concord Marine Electronics today for more info, or to set up your no obligation consultation at +1 954 779 1100, or click here to send us a message over the web: Support Page https://concordelectronics.com/support/